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Pyko is a service that allows sending Salesforce alerts directly to Slack or Microsoft Teams and allowing user to take action directly from these applications. Pyko is a service provided by DYXO SAS.

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We have written this policy to explain how Pyko (“we”, “us” or “Pyko”) uses the data you give us through our site(s), including but not limited to Pyko.

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What personal data does Pyko collect via the Website?

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Pyko collects different information depending on how you use the Website and how you interact with us. ‘Personal data’ means any data which can be associated with you as an individual, either directly or indirectly.

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The personal data we collect via the Website is likely to include (and depend solely on the questions asked by each platform’s administrators):

• Identity information, such as your name, company name, organisation type and job title.
• Contact data, such as your address, email address, telephone number.
• Technical data, such as your internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access the Website.
• Usage data, which includes information about how you use the Website and our services, and any communications we may receive from you.

Usage of said data

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By providing personal information you are deemed to consent to your personal information being shared outside Pyko in the following circumstances:

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• where Pyko needs to share your information to provide the service you have requested.
• where Pyko needs to send the information to third parties who work on behalf of Pyko to provide a service to you. We will only provide the information they need to deliver the service, and they are prohibited from using that information for any other purpose.
• where Pyko wants to keep you up to date on the latest service announcements, updates or other Pyko information
• where you have given us permission to share your information with third parties
• Pyko will also disclose your personal information if required to do so by law in urgent circumstances, to protect personal safety, the public or our website.

Data ownership

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Pyko only passes information between Salesforce and Microsoft Teams or Slack. We do not retain any information other that counts to build statistics reports.

Any data (user emails, etc) is yours and can be destroyed by simply reaching out to the support.

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Data access

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We may access your data as follows:

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• to provide you with information about services and other items that be of interest, provided that such use is consistent with this policy.
• to notify you of changes in the services we provide.
• to administer your account with us to allow you to use the site(s).
• to provide you with promotional material, but only in accordance with the terms.
• to use your data to customise the services we provide to you.

Other users of the site(s) may access your data if they have the rights to do so, or, if you have given them the right to access or see your data. An example is that the designated evaluators of a program may access your application to that program.

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Any use that another user of the site(s) makes of your data is beyond our control. Any data you provide to us and the site(s) must comply with the terms.

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Data aggregation

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Pyko may use aggregated, anonymous data in its efforts to improve Pyko and to inform the ecosystem on on going trends.

This policy applies each time you submit data to the site(s). Your use of the site(s) means that you agree that we may use that data in accordance with this policy. Our privacy policy will change from time to time. The up to date privacy policy will always be shown on this page.

In the event that Pyko is involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your information may be sold or transferred as part of that transaction. The promises in the privacy policy will apply to your information as transferred to the new entity. the services we provide.

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Data storage duration and removal

CRM data is transient on Pyko and is never kept by us.

Any deleted data (user information) will stay archived in the backups for up to 6 months maximum.

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Hosting

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Any aforementioned data are stored on servers inside of the European Union.
Our hosting providers include, but are not limited to : Amazon Web Services, Clever-Cloud, Algolia, Scaleway

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External users

Other users of the site(s) may access your data if they have the rights to do so, or, if you have given them the right to access or see your data.

Any use that another user of the site(s) makes of your data is beyond our control. Any data you provide to us and the site(s) must comply with the terms.